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faq’s

Leap Frog, Vtech, ELC, Fisher Price, Funskool, Playskool, Tomy, Baby Einstein, Ok Play, Chicco, Creative, Frank Education, Wow, Beebop, Skillofun, Little Tikes, Cotoons, Intex, ELC, Dinsey, Hasbro, Mattel, Think Tank (erstwhile Dr Woods) and many more.

For any suggestion, please get in touch with us on [email protected]

Membership charges are displayed in Membership Plan. You can choose the plan which is best suited to your specific need.
ONLINE
OFFLINE
  • Call Mrs. Sudha on Mobile No. 9623074393
  • We will create your account with the Membership Plan of your choice
  • You can make payment online or through mobile wallet
  • You need to Login with your username/Password and go to the Toys/Books section.
  • Select the items based upon your requirements and put them in the Wish List
  • Click on the “Submit” button
Wish List, is a list in which you put the Toys/Books that you would like to receive in the future.
Once you submit your Wish List, we will make the delivery to you within 2 working days. We will call you before hand to plan the delivery date and time.
We offer delivery on weekly basis for all Membership Plans.
We keep track of your delivery and pick-up dates. So, you don’t need to remember anything. We will call you to inform the pick-up and delivery date of the Toys/Books
There are no Delivery charges.

We follow a stringent process to maintain the Toys and Books in clean and hygienic conditions. For eg, all our Toys are cleaned with specific Toy sanitizers, and delivered in Shrink Wrap and High grade plastic pouches to you.

If you feel that we should include any additional processes/steps to maintain the high standards of hygiene, please get in touch with us on [email protected]

Yes. You can enroll more than one child for the Membership and take Toys/Books for all your children
No. We don’t believe in charging late fees. However as a courtesy, please inform us atleast 4 days in advance on [email protected], if you are getting delayed to return the Toy/Book for any genuine reason.
As per policy you can keep the Toys/Book only for 30 days. However, if you want to extend the rental period of any specific item – please inform us atleast 4 days in advance.
Sure, you can Login to the website and create a separate “Wish List” (Wishlist is the list of Toys/Books that would like to receive in the future)
We do not directly sell the toys other than return gifts. However, as a member, if you want to buy any specific Toy/Book – we will facilitate the purchase for you – so that you can get the best discounted deal from our contacts.
If you receive any Toy/Book that is in damaged condition, please don’t take delivery of that specific item and inform the Delivery Boy about the same. Please also inform us and we will send the replacement Toy/Book.

If the Toy/Book gets damaged by your child, then you have two options:

  • If the Toy/Book is damaged in such a way that it does not impact the functionality of the Toy/Book, then you can pay us only the depreciated price of the toy/book that we agree upon.
  • If the Toy/Book is fully damaged or is lost, then you have to pay us the MRP of the Toy/Book minus 20%. For eg, if the MRP of the Toy is Rs. 1000, then you pay us Rs. 800.

As our core philosophy, we are not in the business of making money from our members by charging for damaged toys unnecessarily. We believe that a happy member will grow with us and a long relationship will eventually help us to recover our costs on damaged items.

You will need to login with your Username/password, access your Account Profile and click on “Renew Membership Plan” or call us on given mobile number and we will renew your plan.
You will need to login with your Username/password, access your Account Profile and click on “Upgrade/Downgrade Membership Plan”

Please get in touch with us on [email protected] We will return your Security Deposit within 4 working days, after deducting any balance dues or amount for damage of Toys/Books.

Any un-used amount of your membership plan for a particular month cannot be refunded. However, we will refund any complete month's fees in full.

Yes, you can put your account in Suspension Mode for a maximum period of 1 month in a given calendar year. Please get in touch with us on [email protected]
Please refer to the “Terms and Conditions” link on our Home page for additional details
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